Frequently Asked Questions

If the course starts on May 6th, I'm a little worried that I'll be too busy to execute the program. What if I don't follow along exactly?

How do I decide if the "Live" version or the "DIY" version of the TWJ ecourse is right for me?

What are the dates for the live webinars?

Will you go over our lab work in the Live Version?

Will this program help me get off of medication?

What if I purchase the DIY program, and decide that I, in fact, do want the live webinars?

What if I'm living on coffee, donuts, and French fries? Will this program be too advanced for me?

I've been living a healthy lifestyle for years and already know a TON about health and nutrition. Is there still something I can learn in this program?

I've been on countless diets, to countless doctors, naturopaths, and other practitioners and I don't feel any better. How can I be sure that this will actually work?

What if I have Hashimoto’s Thyroiditis or Graves Disease, can this program help?

I’m a vegetarian/vegan. Can I still do your program?

I live Internationally. Can I still take the eCourse?

How much time do I need to do this?

What if I'm interested but not ready now? Will you be offering this again in the future? And how long do I have to decide on joining the May group?

Since this is a group program, how do you maintain accountability?

Do I get access to the entire program (all modules and sections all at once)?

What if I am not tech savvy?

What if I can't afford the entire cost upfront? Do you have a payment plan?

What if I don't like it? Can I get a refund?

Questions and Answers

If the course starts on May 6th, I'm a little worried that I'll be too busy to execute the program. What if I don't follow along exactly?

We totally understand that everyone is busy. Family, work, traveling, getting married, moving, having kids...the list goes on. You don't have to worry about any of that because you have lifetime access to the WJ ecourse.

This means you really can't ever "fall behind" because you can go at your own pace. You will get a weekly email from me so if you aren't keeping pace, just go back and read them when you are on that week of the program.

If you miss me "live" on the Q&A webinars, you can always go back and listen to the replay that we email you the next day, OR you can skip the live version completely and do the DIY version and go 100% at your own pace (just save my weekly emails in a separate folder to read them when you’re ready).

How do I decide if the "Live" version or the "DIY" version of the TWJ ecourse is right for me?

The Live webinar series is for people who want to follow along with the group, are ready to start the program now, and for those who want to be able to talk directly to me. The live version enables you to share and fine-tune your process, ask questions, and customize as you go.

There will be four hours of live webinars May through June to help the group highly customize their experience. All webinar replay links will be emailed out the next day if you have to miss one. If you have a burning question(s) and have to miss a webinar, you can always ask someone else in the group to ask your question for you, or email it in beforehand.

NOTE: The DIY (do it yourself) version does not include question answering from me directly (although our community is amazing and your other e-coursers will happily answer you questions on our private forum). This version is less expensive and for those who want to get into The Whole Journey but prefer to start when the time is convenient for them - and also for those who'd like to take it at their own pace instead of following along with the group.

What are the dates for the live webinars?

The dates are all on Tuesdays from 5-6pm PST.

If you have to miss one or two, you will have the option to submit your question before the webinar. We will email the link to the replay the next day.

Will you go over our lab work in the Live Version?

I will answer as many questions as I can within each one-hour live webinar. I will answer lab questions within reason as they apply to the group as well as give you some specifics to troubleshoot. However, I will not go over entire lab reports out of respect to others in the webinars, and because this is a group, not individual program.

Will this program help me get off of medication?

Of course you have to be guided by your MD about titrating off of medication. Many people in our last group (of over 230) were able to dramatically lower or eliminate their thyroid, sleep, anxiety, depression, cholesterol, blood pressure, and some other meds when they worked with a doctor who was willing to run consistent labs on them to measure their progress. Everyone is different and this should always be attempted with the guidance of a health care professional. However, as the body heals, gets nourished and cleansed, the need for medication usually lessens dramatically.

What if I purchase the DIY program, and decide that I, in fact, do want the live webinars?

If you enroll in our DIY version and decide you want further support, you will have the option to upgrade to the live version during our next open enrollment period, which will be in the Fall.

What if I'm living on coffee, donuts, and French fries? Will this program be too advanced for me?

No judgment! I have 8 years of experience meeting people exactly where they are so that they can upgrade and improve their diet and health at a pace that is comfortable for them. The Whole Journey is about customizing your experience and setting yourself up for lasting success. So whether you're sipping on kale smoothies every morning, or hitting the drive through at night (or both!), you'll quickly realize that no matter what you're eating now, you can do this and you can take it to the next five or 10 levels of wellness.

I've been living a healthy lifestyle for years and already know a TON about health and nutrition. Is there still something I can learn in this program?

Absolutely. There is a "Deeper Science" section of the course, which includes details on building, boosting, and cleansing the digestive system, the thyroid/adrenals, and the immune system. This includes which labs you would want to run with your doctor. We also have three 60-minute recorded webinars, which dive deeper into cellular cleansing, genetic mutations, heavy metal toxicity, and candida/yeast overgrowth. Often times, very healthy people (or even health coaches and other nutritionists) join us just for the information and leave wildly inspired about living even more vibrantly than they thought possible (many actually become health counselors after our program!).

I've been on countless diets, to countless doctors, naturopaths, and other practitioners and I don't feel any better. How can I be sure that this will actually work?

If you follow the program, you will get healthier. That is a definite. To which degree depends on how much effort you put into it, and what unique circumstances are happening with your health.

If you have been very sick and very tired for a very long time, you will have to have some patience because it typically takes 1 month of healing for every year you’ve been sick.

There might be a need for the attention of an individual practitioner to help you troubleshoot if you are looking for someone to focus on your unique biochemistry. We offer a list of referral partners who are familiar with our program so you can work with someone privately while doing our program and get the best of both worlds.

Since most of this program occurs outside of our sessions while you are living and eating in your daily life, ultimately the results depend on you: what you put in, you will get out. You must take the time to read all of the materials, to watch all of the videos, participate in the community and work the program.

The Whole Journey is so different than any other program because it is the only program combining the clinical aspects of health and healing from the root cause with the holistic aspects of customizing diet to bio-individuality while also addressing the mental, the emotional, and the spiritual. For lasting change (what we call "finishing work"), your perspective around health and how you take care of yourself must shift, not just the things you put in your body.

In order for this to "be different", you have to make it be different and show up 100% and participate in the program. While this might sound a bit dramatic, the rest of your life depends on it. Life turns out completely differently depending on the level of health and well being we experience on a daily basis.

What if I have Hashimoto’s Thyroiditis or Graves Disease, can this program help?

Absolutely. This program will help you avoid major food sensitivities, learn which foods support thyroid function, how and when to eat to balance the thyroid and how to address other factors affecting it like digestive, immune, and adrenal health. Many of our current community are working to heal themselves of lifelong thyroid conditions so you will have the support of people who are ahead of you on their journey if you reach out and use our private community support system.

I’m a vegetarian/vegan. Can I still do your program?

Yes, while I do often recommend high quality animal protein throughout the program, we also give a wide array of options that can help vegetarians understand how to be the healthiest vegetarian/vegan they can be. We also give a TON of information on organs, glands, and every system of the body as well as how to break down your own lab work so that you can become your own best doctor. This will allow you to understand how to fill in any potential nutritional deficiencies or to remove excesses that might not have you feeling your best. If you have serious health problems as a vegetarian, you’ll have to put extra effort into how you prepare your food to get the most amount of nutrition from it, but it can be done.

I live Internationally. Can I still take the eCourse?

Yes, you can access the membership site from anywhere as long as you have Internet and email access. We do suggest supplements and other products and you will be responsible for procuring them. We do provide links to as many as we can to make the search easier. However, we cannot guarantee that you will be able to find every product that is suggested so you will have to find comparable products in your country, which may require more research on your part. Please note that we do not refund the program if you cannot find an exact match to suggested products (as they aren't essential for success within the program).

How much time do I need to do this?

The more you put in, the more you will get out. We suggest carving out one hour per week or two hours every other week to watch all the videos, go through the reading materials and to plan your "action items" for the following week. You must carve out extra time for cooking and shopping if you want to get further faster. We also include how to be healthy when frequent travel is involved, what to do when you eat out a lot, and how to make healthy choices on-the-go.

What if I'm interested but not ready now? Will you be offering this again in the future? And how long do I have to decide on joining the May group?

The enrollment opportunity is only from April 24th- May 5th at midnight. This program will be offered twice annually. The next open enrollment is in Fall 2014. This is a highly valuable course that you have lifetime access to.

Since this is a group program, how do you maintain accountability?

I send you encouragement emails each week to help you stay motivated and inspired and to troubleshoot. I also give you detailed action items to execute for each and every session.

There will be a 4 live one-hour Q&A webinars with me to keep you moving forward.

Then you'll have access to our private Whole Journey e-community so you can interact with many others going through the same diet and lifestyle changes as you. This helps so much in terms of feeling supported and staying motivated, and many e-coursers say this is a highlight of the program. They have made new, supportive friends worldwide.

I will give you all the tools to make this happen, but remember that ultimately, I am just a guide. You make this happen in your life. You must take action and work the program if you want results.

Do I get access to the entire program (all modules and sections all at once)?

After the initial 30-day refund period ending June 6th (or June 13th if you choose the DIY version) sessions 4, 5, 6 will be available as well as 1 of the four Deeper Science modules.

Each week I break it down for you and email you to remind you which session you should be on and what you should be working on, but if the pace is too fast or slow for you, you can customize it to meet your needs by having access to everything all at once after 30-days. The bonuses and many other parts of the program are available within the first 30 days.

What if I am not tech savvy?

This eCourse requires basic computer and email skills. We do have a Knowledge Base that can help you with your technical questions. If you are totally freaked out by technology and not willing to dive in to the program, then this is not the right path for you.

What if I can't afford the entire cost upfront? Do you have a payment plan?

You can either pay in full or choose to pay in three-monthly installments.

What if I don't like it? Can I get a refund?

Yes. We offer a 30-day money-back guarantee. However, this program is for action-takers and for people who want to help themselves. My approach is via education, motivation, and inspiration, not tough love. If after one month the program does not resonate you, you will need to submit a two-page document explaining 1) how you actually worked the program (both sessions and all the action items) for one month and 2) what changes you made and what you experienced. After that, we are happy to refund your money. But again, this program requires you to hold yourself accountable so IF you do not plan to take action however, this program is not for you.

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