Frequently Asked Questions

eCourse FAQs

I'm a little worried that I'll be too busy to execute the program. What if I don't follow along exactly?

We totally understand that everyone is busy. Family, work, traveling, getting married, moving, having kids...the list goes on. You don't have to worry about any of that because you have lifetime access to the program and program materials.

This means you really can't ever "fall behind" because you can go at your own pace. You will get a weekly email from me so if you aren't keeping pace with those, just save them all and then go back and read them when you are on that specific week of the program.

Will this program help me get off of medication?

Of course you have to be guided by your MD about titrating off of medication. Many people in our last group (of over 400 people) were able to dramatically lower or eliminate their thyroid, sleep, anxiety, depression, cholesterol, blood pressure, and some other meds when they worked with a doctor who was willing to run consistent labs on them (or they ran them on themselves inside our program which is an option) to measure their progress. Everyone is different and this should always be attempted with the guidance of a health care professional. However, as the body heals, gets nourished and cleansed, the need for medication usually lessens dramatically. Our philosophy is to “give the body what it needs, take away what it doesn't need, then watch it heal itself.” This has played out countless times.

What if I'm living on coffee, donuts, and French fries? Will this program be too advanced for me?

No judgment! I have 10 years of experience meeting people exactly where they are so that they can upgrade and improve their diet and health at a pace that is comfortable for them. The Whole Journey is about customizing your experience and setting yourself up for lasting success. So whether you're sipping on kale smoothies every morning, or hitting the drive through at night (or both!), you'll quickly realize that no matter what you're eating now, you can do this and you can take it to the next five or 10 levels of wellness.

I've been living a healthy lifestyle for years and already know a TON about health and nutrition. Is there still something I can learn in this program?

Absolutely, but read through our orders page carefully to make sure everything listed are things you want to learn. There is a "Deeper Science" section of the program, which includes details on building, boosting, and cleansing the digestive system, the thyroid/adrenals, and the immune system. It includes detailed information on how to improve Hashimoto's disease, hypothyroidism, Graves' disease, and hyperthyroidism. It covers which labs you would want to run with your doctor. We also have nine 60-minute recorded webinars, which dive deeper into cellular cleansing, genetic mutations, heavy metal toxicity, and candida/yeast overgrowth. Often times, very healthy people (or even health coaches and other nutritionists) join us just for the information and leave wildly inspired about living even more vibrantly than they thought possible (many actually become health counselors after our program!).

I've been on countless diets, to countless doctors, naturopaths, and other practitioners and I don't feel any better. How can I be sure that this will actually work?

I hear you. It's scary to try yet another thing. We hear this a lot and know there is much suffering out there.

If you follow the program, I mean really carve out the time to go through the information in the way I suggest and have the drive and motivation to do the work to understand your own body, then you will get healthier. That is a definite. To which degree depends on how much effort you put into it, and what unique circumstances are happening with your health.

If you have been very sick and very tired for a very long time and do not have the energy for a DIY program, then you should probably work one-on-one with a private practitioner.

If you are fed up with the many practitioners you've been to and are ready to try a new way that requires you to become your own health detective (with my help of course), then you can typically expect the healing time to be 1 month for every year you've been sick.

Note that there might be a need for the attention of an individual practitioner to help you troubleshoot if you are looking for someone to focus on your unique biochemistry (although you can run your own blood work on the thyroid and immune system within this program. I teach you how to read your results and how to build a plan for yourself once you have them). We offer a list of referral partners who are familiar with our program so you can work with someone privately while doing our program and get the best of both worlds.

Since most of this program occurs outside of our sessions while you are living and eating in your daily life, ultimately the results depend on you: what you put in, you will get out. You must take the time to read all of the materials, to watch all of the videos, participate in the community (it's very active and many people start live calls with the group after the program to stay in touch and support one another) and work the program.

The Whole Journey is so different than any other program because it is the only program combining the clinical aspects of health and healing from the root cause (don't guess at it, test it and then heal it) with the holistic aspects of customizing diet to bio-individuality while also addressing the mental, the emotional, and the spiritual roots of imbalance. For lasting change (what we call "finishing work"), your perspective around health and how you take care of yourself must shift, not just the things you put in your body.

In order for this to "be different", you have to make it be different and show up 100% and participate in the program. While this might sound a bit dramatic, the rest of your life depends on it. Life turns out completely differently depending on the level of health and well being we experience on a daily basis.

What if I have Hashimoto's Thyroiditis or Graves Disease, can this program help?

Yes and an early welcome to you. Over the last two years, I have been forced to dive deep into becoming a thyroid expert because so many people have such serious thyroid issues. There is not a detailed protocol explaining both conditions (plus hypo and hyper and what to do if you do not have a thyroid any longer) and how to build wellness and balance based upon your current thyroid health. If you ar self-motivated on this, then join us!

This program will help you identify and avoid major food sensitivities, learn which foods support thyroid function, how and when to eat to balance the thyroid and how to address other factors affecting it like digestive, immune, and adrenal health. We have easy, free and pretty much no-fail ways to test the thyroid on a daily basis at home to make certain your condition is improving.

Many of our current community are working to heal themselves of lifelong thyroid conditions so you will have the support of people who are ahead of you on their journey if you reach out and use our private community support system.

Can we run lab work within this program?

Yes actually. We have free, easy DIY tests for pH, Candida, and the thyroid. You can order your own blood work via WellnessFx without going through your physician.  This requires an additional fee as TWJ is just the intermediary between you and the lab companies so that you can get the information you need and not wait to run lab tests. Fees are commensurate with what you would pay with your doc or another practitioner.

This does not include saliva or stool testing for certain digestive tests. The lab markers you will be able to run (if you choose) in this program are:

Baseline

  • CBC (complete blood count – white/red blood cells, liver, kidney markers)
  • Sex hormones
  • Metabolic hormones
  • Vitamin D
  • Glucose and Hba1c levels (pre-diabetes markers)
  • Basic lipid panel plus advanced cholesterol markers (Lp(a) and ApoB)

Advanced Thyroid with Antibodies

  • Full thyroid panel, including TSH, Total T3, Free T3, Total T4, Free T4, Reverse T3, T-Uptake, and Free Thyroxine Index
  • Two types of thyroid antibodies to check for autoimmunity: thyroglobulin antibodies and thyroid peroxidase antibodies

I'm a vegetarian/vegan. Can I still do your program?

Yes, while I do often recommend high quality animal protein and animal products throughout the program, we also give a wide array of options  and product swaps that can help vegetarians understand how to be the healthiest vegetarian/vegan they can be. We also give a TON of information on organs, glands, and every system of the body as well as how to break down your own lab work so that you can become your own best doctor. This will allow you to understand how to fill in any potential nutritional deficiencies or to remove excesses that might not have you feeling your best. If you have serious health problems as a vegetarian, you'll have to put extra effort into how you prepare your food to get the most amount of nutrition from it, but it can be done.

I live Internationally. Can I still do the program?

Yes, you can access the membership site from anywhere as long as you have Internet and email access. There is one caveat however. We do suggest supplements and other products that are widely available in the US and if they are not available in your country, you will be responsible for procuring them or matching the ingredients/formulas to something similar that is available to you.

We provide links to as many as we can to make the search easier. However, we cannot guarantee that you will be able to find every product that is suggested so you will have to find comparable products in your country, which may require more research on your part. Please note that we do not refund the program if you cannot find an exact match to suggested products (as they aren't essential for success within the program).

How much time do I need to do this?

The more you put in, the more you will get out. Plan to heavily be a part of this program for the three months after you sign up.

Carve out two hours per week to watch all the videos, go through the reading materials and to plan your "action items" for the following week. Then carve out another 2-3 hours/week for cooking and shopping if you want to get further faster. We also include how to be healthy when frequent travel is involved, what to do when you eat out a lot, and how to make healthy choices on-the-go so please don't worry that once you enroll, you'll spend all your time in the kitchen as that isn't so. :)

How do you maintain accountability?

This is a DIY program so you have to be self-motivated first and foremost.

I send you encouragement emails each week to help you stay motivated and inspired and to troubleshoot. I also give you detailed action items to execute for each and every session.
You'll have access to our private Whole Journey e-community that is very active so you can interact with many others going through the same diet and lifestyle changes as you. This helps so much in terms of feeling supported and staying motivated, and many say this is a highlight of the program. They have made new, supportive friends worldwide and break off into groups to form their own conference calls to keep their Whole Journeys going. :)

I will give you all the tools to make this happen, but remember that ultimately, I am just a guide who is sharing knowledge and information and an action plan with you. You make this happen in your life. You must take action and work the program if you want results. Whether you do this program or work with a private practitioner one-on-one, personal accountability and personal responsibility for your health is the single most important ingredient for lasting success.

Do I get access to the entire program (all modules and sections all at once)?

Yes.

What if I am not tech savvy?

This program only requires basic computer and email skills and a willingness to put in the time to watch and read. We have customer support that can help you with your technical questions. If you are totally freaked out by technology and not willing to dive in to the program, then this is not the right path for you.

What if I can't afford the entire cost upfront? Do you have a payment plan?

You can either pay in full or choose to pay in three monthly installments.

What if I don't like it? Can I get a refund?

Yes. We offer a 14-day money-back guarantee. However, do not enroll in this program just to “try it out” because we will not provide a refund for this.

This program is for serious action-takers who understand who we are and what we are about and want to learn and implement what I have to teach. It is for people motivated and excited to help themselves.

My approach is via education, motivation, and inspiration, not tough love. I give you email support and encouragement and detailed action items to follow as well as enough information to customize to your unique health situation and goals.

If after two weeks the program does not resonate you, you will need to submit a two-page document explaining:
1) How you actually worked the program (both sessions and all the action items as well as “Deeper Science” and Webinars 1&2) for two weeks.
2) What changes you made and what you experienced. After that, we are happy to refund your money 100%.

But again, we are serious about supporting people who want to help themselves so this program requires you to hold yourself accountable.  IF you do not plan to take action however, this program is not for you. Take your time before making your decision as there is no time –sensitivity here and the program will be available for enrollment anytime you feel you are ready.

Is there a certification that comes at the completion of the program?

No, there is not certification once the program is completed, but you will be armed with all the tools you need to be the healthiest you or be a better coach or practitioner.
If you are interested in a program that offers certification, CLICK HERE for The Whole Journey's list of recommended programs. I plan to create a Whole Journey certification program in 2015 and will announce details in our newsletter and on Facebook

What if I cannot afford the program?

We understand that spending $897 is big financial commitment that might not work for you at this time, but there is still a way to get started and stoke the motivation you are feeling now.
The next best thing would be TWJ's Healthy Life Handbook (HLH) ($79). The HLH is an easy to follow step-by-step workbook that guides you through six action driven sessions. Each session builds off the next so you know exactly what to do and when to do it. The HLH guides you through making simple comprehensive steps that, when compiled together, transform your health and well-being, thus transforming your life.

Click HERE to view the TWJ's Healthy Life Handbook product description.

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